Term and Conditions

Apta Trans Bali is a transportation company that provides various services to its customers. The company offers airport transfers, sightseeing tours and private car rentals in Bali. Apta Trans Bali aims to provide a comfortable and safe travel experience for its customers while exploring the beauty of Bali. With a modern and well-maintained vehicle fleet, Apta Trans Bali ensures that all of its customers' transportation needs are met.

The services provided by the company make it easy for tourists to book transportation whenever they need it. Apta Trans Bali also has a team of professional drivers who are knowledgeable about island roads, ensuring their passengers arrive at their destinations safely and on time.

What are the Apta Trans Bali Terms and Conditions? Apta Trans Bali is a transportation service provider in Bali, Indonesia. To ensure a smooth and hassle-free experience for its customers, Apta Trans Bali has set certain terms and conditions that must be followed. This includes booking procedures, cancellation policies, payment methods, and rules regarding baggage and passenger conduct. Customers are requested to place their order at least 24 hours in advance and provide accurate information about their pick-up location and time.

Cancellation requests must be made at least 12 hours before the scheduled pick-up time to avoid any fees. Payment can be made via a mutually agreed payment method after completing the trip.

Apta Trans Bali's ordering and payment policy is very easy. To confirm the booking, the customer must provide their name, contact details and itinerary details. A 50% deposit is required to secure the reservation. Payment can be made via a mutually agreed payment method. Cancellations made more than 24 hours before the scheduled pick-up time will receive a full refund of the security deposit.

Cancellations made less than 24 hours before the scheduled pick-up time will forfeit the deposit. Reservation changes can be made up to 24 hours before the scheduled time.

Apta Trans Bali offers a flexible refund policy to its customers. If the customer cancels their reservation at least 24 hours before the scheduled pick-up time, they are entitled to a full refund. However, if the cancellation is made less than 24 hours before the pick up time, only half of the total fare will be refunded. If there is a change in flight schedule or other itinerary that affects the transfer service ordered, Apta Trans Bali provides a free rescheduling option.

Customers can contact their customer support team via WhatsApp or phone to reschedule their booking at no additional cost. If there are problems during the transfer service, such as delays or cancellations caused by Apta Trans Bali's mistake, the customer is entitled to a full refund.

At Apta Trans Bali, we prioritize the safety and comfort of our customers. Therefore, we expect all of our customers to comply with our customer responsibility policy. This policy requires customers to behave responsibly during their journey with us.

In conclusion, Apta Trans Bali's terms and conditions are designed to protect the company and its customers. It is important to read and understand these terms carefully before ordering any services with the company. The terms cover important aspects such as cancellation policies, liability and refunds. Customers must be aware of their responsibilities when using Apta Trans Bali services, such as arriving on time for pick-up and providing accurate information when making a reservation.

Overall, Apta Trans Bali appears to have fair and reasonable terms and conditions aimed at providing safe and reliable transportation services for tourists visiting Bali.